Accelerating technology innovation for federal agencies
At Optum Serve, health information technology improves systems and increases efficiency in managing health across a wide population. We do this with our IT expertise and our end-to-end functional capabilities such as fraud, waste and abuse.
We are dedicated to strengthening and developing the health information technology solutions for federal agencies. Together, we’ll make a difference for those you serve and achieve better health outcomes nationwide.
We offer six unique areas of health IT expertise
At Optum Serve - health information technology improves systems and increases efficiency in managing health across a wide population with our IT expertise.
The image shows the 6 key areas of Optum Serve IT expertise, all centered around enabling technologies:
- Data management
- Innovation lab
- IT modernization
- Security
- Software application engineering
- System integration
We enable technologies through our functional capabilities:
- Claims processing
- Eligibility and enrollment
- Fast Health Interoperability Resources (FHIR)
- Grants management
- Identity and access management
- Payment processing
- Program Integrity/Fraud, Waste & Abuse
- Provider servicing
- Value-based payments
Combining our expertise with enabling technologies
This infographic depicts how we combine enabling technologies — cloud, AI/ML, RPA, business intelligence, blockchain, IoT and digital services — with our 6 areas of expertise:
IT modernization
- Enterprise and cloud application
- DevSecOps
- Cloud migration
- SaaS/PaaS/Iaas
Software application engineering
- Systems development
- Application testing
- Independent verification and validation
- Operations and maintenance
- System architecture
Security
- Fedramp, FISMA and NIST
- Pen-testing and hardening
- Security assessments
- Authority to operate
System integration
- Program management
- Quality management
- Communications and outreach
Innovation lab
- Human-centered design
- Solution assessment
- Demos and proofs of concept
- Research and development
Data management
- Data governance
- Mater data management
- Database administration
- Data modeling and analytics
When you combine our core health IT expertise with our enabling technologies such as cloud, business intelligence and digital services, they are designed to:
- Increase efficiency while maintaining integrity
- Create a better experience distinguished by innovation
- Utilize our vast health care industry knowledge
As the federal health services business of Optum and UnitedHealthcare, Optum Serve offers federal agencies the robust health IT solutions that have proven successful at one of the largest health care organizations in the world — UnitedHealth Group.
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We support mission-centric federal health programs