Preserving talent and enabling career growth

[MUSIC PLAYING IN BACKGROUND THROUGHOUT]

[Text On Screen – Optum Market Performance Partnerships provide a viable option to preserve local talent.]

[Text On Screen – When Optum and health systems partner, employees become part of Optum.]

[VIDEO OF SIX EMPLOYEES SPEAKING, MIKE BOBOLA SPEAKING WITH AUDIO]

[Text On Screen – These are their stories.]

MIKE BOBOLA: I first started there as an analyst.

[VIDEO OF SIX EMPLOYEES SPEAKING, AMANDA WALLER SPEAKING WITH AUDIO]

AMANDA WALLER: I realized immediately that there was going to be more growth opportunity within my career.

[VIDEO OF SIX EMPLOYEES SPEAKING, JESSICA SANDS SPEAKING WITH AUDIO]

JESSICA SANDS: Things really didn't change, my team stayed intact.

[VIDEO OF SIX EMPLOYEES SPEAKING, NECIA DOYON SPEAKING WITH AUDIO]

NECIA DOYON: What does that mean for me, I've been working.

[CIRCLE VIDEO OF NECIA DOYON SPEAKING]

So, there was a lot of

[Text On Screen – There was a lot of uncertainty for me.]

uncertainty for me.

[VIDEO OF NECIA DOYON SPEAKING]

I was brought under the tent

[Text On Screen – Necia Doyon; HIM Director; Formerly with Bassett Healthcare Network]

and told that we were having this partnership with Optum, and so it caused a lot of anxiety for me. Trying to figure out what does that mean.

[VIDEO OF JESSICA SANDS SPEAKING]

JESSICA SANDS: You know, I was

[Text On Screen – Jessica Sands; Revenue Cycle Service Delivery Lead; Formerly with Boulder Community Health]

very nervous on what's my day-in and day-out really going to feel like? What's the culture really going to feel like?

[VIDEO OF MIKE BOBOLA SPEAKING]

MIKE BOBOLA: What would it be like working

[Text On Screen – Mike Bobola; Senior Vice President; Formerly with Dignity Health]

for a for-profit entity? At Catholic Healthcare West and Dignity, we spend so much time focused on the mission. We had the sisters highly involved in decision-making and the board, prior to the re-brand to Dignity Health, and there was just a huge focus on patient and community.

[Text On Screen – During the transition]

[Text On Screen – Mission alignment is critical.]

[CIRCLE VIDEO OF MIKE BOBOLA SPEAKING]

Mission alignment is critical. It's even been built into the customer formation process now as a formal checkpoint,

[VIDEO OF MIKE BOBOLA SPEAKING]

where we sit down and analyze each other's cultures and behaviors, and ensure that we can talk about any similarities and differences to ensure we have a good working relationship in the future.

[VIDEO OF JESSICA SANDS SPEAKING]

JESSICA SANDS: You know, everybody heard the same message, they were hearing it both from a cohesive team between Boulder executives and Optum executives.

[VIDEO OF MELODY MERCHANT SPEAKING]

MELODY MERCHANT: The welcome

[Text On Screen – Melody Merchant; Data Analyst; Formerly with Bassett Healthcare Network]

website went up and that had a whole lot of information in it.

[Text On Screen – 8101; Rebadged employees]