Driving a Frictionless Patient Experience
Explore how to overcome the struggle to reduce friction points in a patient’s digital engagement journey.
How can you improve a patient’s digital experience?
One of the biggest hurdles health care organizations face when earning consumers’ business is getting them through the front door. Despite best efforts to build a digital front door through online self-scheduling and telehealth options, many consumers are struggling to find their way in.
In this on-demand webinar, you’ll learn about:
- The typical health system patient digital engagement journey
- The different experience and access points you need to be aware of to reduce friction
- How data plays a role in identifying, activating and delighting consumers